PRODUCT DOCUMENTATION

Please reference these documents for Ava Telepresence.  For any technical support or feedback on documents, please email Ava Support via below email address.​

AVA USER

I am using a remote station to engage in a session.

Quick Start Guides:

AVA CARETAKER

I am performing general care with the robot on location.

AVA ADMINISTRATOR

I am responsible for the technology, and I support caretakers and remote users.

Remote User Guides:

HIPAA STATEMENT

Video conferencing provided by Ava Robotics within the iOS and Web apps use Cisco Webex technology. Please find below two links relevant to Webex HIPAA compliance.

Customers managing their own video infrastructure with Ava or using other services complementary to Ava should seek advice from their providers for such services.

ADVANCED CLEANING

The following Tech Note details cleaning recommendations beyond the standard procedures documented in the Caretaker Guide

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