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PRODUCT DOCUMENTATION

Please reference these documents for Ava Robot. For any technical support or feedback on documents, please email Ava Support via below email address.​

AVA USER

I am a user of Ava.

AVA CARETAKER

I am performing general care with the robot on location.

AVA ADMINISTRATOR

I am responsible for the technology, or I support caretakers and remote users.

HIPAA STATEMENT

Video conferencing provided by Ava Robotics within the iOS and Web apps uses Cisco Webex technology. Please find below two links relevant to Webex HIPAA compliance.

Customers managing their own video infrastructure with Ava or using other services complementary to Ava should seek advice from their providers for these services.

ADVANCED CLEANING

The following Tech Note details cleaning recommendations beyond the standard procedures documented in the Caretaker Guide

VIDEO CODEC INFO

Resources to help with the configuration of video codec in Ava Robot. See Installation and Configuration Guide for instructions.

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