PRODUCT DOCUMENTATION
Please reference these documents for the Ava Robot. For any technical support or feedback on these documents, please email Ava Support at support@avarobotics.com.
AVA TELEPRESENCE USER
I am a user of Ava.
AVA CARETAKER
I am performing general care with the robot on location.
AVA ADMINISTRATOR
I am responsible for the technology, or I support caretakers and remote users.
HIPAA STATEMENT
VIDEO CODEC INFO
AVA AUTOMATION
I manage or supervise operations at a site where Ava automates workflows.
Resources to help with the configuration of video codec in Ava Robot. See Installation and Configuration Guide for instructions.
Video conferencing provided by Ava Robotics within the iOS and Web apps uses Cisco Webex technology. Please find below two links relevant to Webex HIPAA compliance.
Customers managing their own video infrastructure with Ava or using other services complementary to Ava should seek advice from their providers for these services.